House of Access

Based in Kenya. Built for private clients and global guests.

Private Access, Planned Properly.

For executives, companies, hotels, international guests, diaspora clients, and private travelers who need the right things handled in Kenya, without chasing every supplier themselves.

Executive visits Summit delegates Hotels and guests Private dining Safari and coast
Access Desk 15 request types across executive visits, hotels, delegates, private dining, safari, coast, and lifestyle sourcing.

Private Notes

Client-led, never forced.

The desk starts with what the client actually needs. We plan, source, compare, and recommend. Execution is a private layer for members and approved briefs.

Private note

We are not forcing things.

The client chooses after seeing clear options, tradeoffs, and timing.

Planning desk

Source first. Decide cleanly.

Hotels, drivers, dinners, routes, and suppliers are compared before money moves.

Access Circle

Execution is member-only.

Live follow-up, changes, confirmations, and day-of support stay inside the private layer.

What We Do

What does House of Access plan and source in Kenya?

House of Access turns a private brief into researched options, availability checks, pricing context, supplier comparisons, and a clear recommendation. Clients can use the desk for executive visits, guest stays, drivers, dining, retreats, safari and coast extensions, and discreet lifestyle requests without chasing every supplier themselves.

01

Planning

We clarify the request, timing, guest profile, privacy level, budget, and non-negotiables before detailed work begins.

02

Sourcing

We research credible options, check pricing and availability, compare tradeoffs, and present a focused recommendation.

03

Member execution

Live confirmations, day-of changes, active follow-up, and hands-on coordination are reserved for members, retained desks, hotel pilots, and approved private briefs.

What We Handle

Premium requests, held in one clear private process.

Each desk starts with a brief, then turns the request into clear options, supplier checks, timing, pricing context, and a clean next step. We are not forcing things; the client chooses the direction.

Kenya Access Map

Where the desk can shape the trip.

Discreet support across Nairobi, Naivasha, Nanyuki, Laikipia, Maasai Mara, Amboseli, Diani, Watamu, Lamu, and private routes by brief.

View Destinations
Nairobi Naivasha Nanyuki Mara Amboseli Diani Watamu Lamu

The Problem

Premium plans should not feel chaotic.

Planning in Kenya often means chasing hotels, drivers, venues, restaurants, suppliers, safari operators, photographers, chefs, and last minute confirmations. House of Access turns that chaos into a clear private desk process.

Too many suppliers

One request can need ten calls before quality is clear.

Unclear pricing

Options need context, comparison, and confirmation.

No owner

Someone has to hold the details until delivery.

Method

The House of Access Method

  1. 01Brief

    Tell us what needs to be handled, what matters, and what should stay private.

  2. 02Sense-check

    We clarify timing, budget, guest profile, movement, and supplier realities.

  3. 03Source

    We compare credible options instead of flooding you with noise.

  4. 04Approve

    You choose the direction before money or commitments move.

  5. 05Confirm

    We check availability, supplier terms, payment requirements, and practical next steps.

  6. 06Hand over

    You receive a clean planning report, route, shortlist, or sourcing note.

House of Access client-led note video.

Planning First

We are not forcing things.

House of Access is a planning and sourcing desk first. We listen, structure the brief, source credible options, compare the tradeoffs, and give the client a clear recommendation.

Execution means House of Access stays involved beyond the report: active supplier follow-up, live confirmations, guest movement support, day-of changes, and hands-on coordination while the request is happening. That level of support is reserved for Access Circle members, retained clients, hotel desk pilots, and approved private briefs.

Use Cases

Built for the requests that cannot be sloppy.

Voice Request

Speak your request.

Not sure how to explain it? Just speak. We will turn your request into a structured brief.

Record a Request

Private Concierge Kenya

When the search is specific, the desk should be private.

House of Access is built for people searching for private planning and sourcing in Kenya, executive visitor support in Nairobi, premium hotel guest experiences, private drivers, private dining, safari extensions, coast extensions, diaspora Kenya planning, and discreet lifestyle support.

Book the right hotel area in Nairobi

For executives, investors, summit delegates, diaspora clients, families, and premium travelers who need hotel options matched to meetings, privacy, movement, dining, and safety.

Request hotel support

Plan a private dinner or client hosting night

For investor dinners, board dinners, birthdays, proposals, private rooms, menus, guest flow, drivers, gifting, photography, and discreet hosting details.

Explore private dining

Arrange airport pickup and a private driver

For JKIA arrivals, hotel guests, executive movement, Nairobi meeting days, summit schedules, shopping routes, private experiences, and coast or safari connections.

Request driver support

Extend a Kenya trip to safari or the coast

For guests who want Maasai Mara, Amboseli, Tsavo, Naivasha, Nanyuki, Diani, Watamu, Lamu, or a quieter route planned around timing and guest profile.

View Kenya routes

Search Questions

What private clients and companies ask about Kenya support.

Is House of Access a travel agency?

No. House of Access is a private planning and sourcing desk in Kenya. The desk defines the brief, researches suitable options, checks suppliers, compares tradeoffs, and recommends a clear direction for executives, companies, hotels, international guests, diaspora clients, summit delegates, and private travelers.

How do foreign investors prepare for business and private stays in Nairobi?

Foreign investors can use House of Access to plan a Nairobi visit around airport arrival, suitable hotel areas, private driver options, meeting locations, client dinners, and optional Kenya extensions. The client receives a structured brief and recommendation before confirming any supplier directly or requesting approved member execution.

What is included in a private planning and sourcing desk in Kenya?

A House of Access brief can include requirement clarification, supplier research, pricing and availability checks, option comparison, risk notes, and a written recommendation. The exact scope depends on the request. Planning and sourcing are available to clients; live execution is limited to members, retained desks, hotel pilots, and approved briefs.

How do companies support executives and summit delegates visiting Kenya?

Companies can brief House of Access on arrival times, hotel preferences, daily movement, side meetings, client dinners, privacy requirements, and post-event extensions. The desk then sources and compares suitable options so the company can approve a practical plan without having its PA, HR, or operations team chase every supplier.

How does payment work at House of Access?

House of Access does not collect or process payments on this website. After scope and fees are agreed, the client receives a secure Paystack payment link by WhatsApp or email for the exact amount. Card details are entered only on Paystack's encrypted checkout, and a receipt is issued for every payment.

How can a client book a private concierge planning call in Kenya?

Clients can submit a brief and choose a live 15-minute House of Access call directly on this website. Availability is checked privately against the desk calendar, with a maximum of five calls per day. Confirmed clients receive a calendar invitation and meeting link by email.

Why does House of Access limit new private requests?

House of Access accepts no more than five new client requests per week. Each brief is reviewed before confirmation so planning remains focused, discreet, and properly handled. Retained clients and urgent approved briefs may still request a qualification call.

Services

Services for people who need things handled properly.

Choose the desk closest to the request, then hand in a brief or book a short call.

The Service Model

Planning, sourcing, and selected execution.

Every request begins with clarity. House of Access defines the brief, researches the right options, and only moves into live execution where the relationship and scope qualify for it.

01

Planning

We clarify priorities, timing, location, guest profile, budget, privacy, and risk. The result is a written direction, itinerary framework, or operating brief that makes the next decision clean.

Available for private, corporate, hotel, delegate, and diaspora briefs.
02

Sourcing

We research credible options, check availability and pricing, compare tradeoffs, and present a focused recommendation. Clients can approve the direction and pay confirmed suppliers directly.

Detailed sourcing begins after the agreed planning fee is confirmed.
03

Execution

Execution means live supplier coordination, confirmations, guest movement, timing control, and handling agreed changes while the plan is active. It is not automatically included with planning or sourcing.

Reserved for Access Circle members, retained desks, hotel pilots, and approved private briefs.

For Businesses

Support for the requests your team already handles.

We help PAs, admin teams, HR teams, operations teams, and executive offices source and compare options for retreats, executive guests, client dinners, private drivers, meeting rooms, and corporate hospitality.

Make a Business Request

Start with one planning report.

Three strong options, pricing, availability, pros, cons, and a recommendation. Starter fee range: KSh 10,000 to KSh 25,000 depending on scope.

Start a Planning Report

For Hotels

A white label guest experience desk for hotels.

Your guests already ask what to do, who can drive them, where to eat, where to stay next, and whether Kenya can extend to safari or the coast. House of Access helps turn those requests into structured paid guest experiences while the hotel keeps the guest relationship.

30 Day White Label Guest Experience Pilot

We are not asking for guest lists. We are not replacing the hotel concierge. We support external planning, sourcing, packaging, and supplier checks behind the scenes.

  1. Guest asks hotel for help
  2. Hotel offers curated experience
  3. Guest pays hotel
  4. Hotel keeps margin
  5. House of Access structures options
  6. Suppliers deliver

International Guests

Arrive in Kenya with the right things already handled.

Submit Travel Request

Experiences

Kenya, shaped around the guest.

Request an Experience

Destinations

Kenya access, mapped quietly.

We do not publish every supplier relationship. We show the operating zones so clients understand what kind of movement, stay, dining, and extension support can be planned.

Request a Route
Nairobi Nakuru Kisumu Naivasha Nanyuki Mara Amboseli Tsavo Mombasa Diani Watamu Lamu

About

Private lifestyle sourcing, without the noise.

House of Access is a Kenya-based private planning and sourcing desk for executives, companies, hotels, diaspora clients, international guests, summit delegates, and private travelers who need options, routes, dinners, stays, experiences, and sensitive requests handled with taste and control.

Request Access

We are not a travel agency.

We operate as a private desk: understand the brief, source options, compare the tradeoffs, confirm supplier realities, and keep the client relationship discreet. The goal is not to force a sale. The goal is to make the right next step clean.

Discreet by default

No public exposure, no unnecessary name dropping.

Kenya-aware

Built for local realities, premium guests, and tight timelines.

Process-led

Written scope before detailed sourcing or member execution.

Who we serve.

Executive offices, embassies, hotels, founders, visiting investors, conference teams, diaspora families, high-value tourists, and private clients who want Kenya planned without noise, guesswork, or supplier chasing.

Book a Private Call

Operating Style

Quiet movement. Real places. No theatre.

We keep the planning calm: tight briefs, focused options, clear confirmations, and a discreet handover for the client or guest.

Book a Call

Book a private 15-minute qualification call.

Share the brief first, then choose a time directly on this page. The desk sees who you are, how to reach you, and what you need before the call begins.

Pre-call brief

This keeps the call useful. We use it to decide if the request is planning, sourcing, or eligible for member execution later.

Private Planning Call

Choose a 15-minute slot.

House of Access accepts no more than five qualification calls per day. Times below are checked live before confirmation.

Select a date

Complete the private brief to view available times.

Discovery

Service Detail

Make a Direct Request

What this desk handles

Access Circle

Coming soon for private guests and repeat clients.

A discreet subscription layer for trusted guests who want priority planning, quieter recommendations, and a private Kenya desk on call. Formal partner names stay private until agreements are confirmed.

Join the Waitlist

Private List

Priority access without public noise.

Clients can join the waitlist for repeat planning, preferred response windows, travel notes, private dining direction, and Kenya extension support.

Request an Invitation

Request Access

Tell us what you need.

Step one: send the brief. Step two: book a private planning call so the desk can qualify scope, timing, budget, and next actions.

1. Send request2. Book call

Start with the essentials. After submitting, choose a private 15-minute time so the desk can confirm whether the request is planning-only, sourcing, or eligible for member execution.

Optional planning details

Private Concierge FAQ

Direct answers for important guests visiting Kenya.

Private planning and sourcing for executives, investors, international guests, diaspora clients, hotels, law firms, and corporate teams.

Make a Private Request

Private Desk Answers

Private Concierge FAQ for High Value Guests Visiting Kenya

House of Access supports private clients, executives, international visitors, hotels, law firms, investors, and corporate teams with discreet planning and sourcing in Nairobi and across Kenya.

What does a private concierge in Nairobi actually do?

A private concierge helps with the details around a guest’s stay, movement, dining, meetings, errands, experiences, and special requests. House of Access plans, sources, and coordinates private support for important guests in Nairobi and across Kenya.

Who is House of Access for?

House of Access is for private clients, executives, international visitors, diaspora guests, investors, hotel guests, law firms, corporate teams, and high value travelers who want requests handled with taste, discretion, and control.

Can House of Access support high net worth travelers coming to Kenya?

Yes. House of Access supports high value guests by planning and sourcing private dining, suitable movement, hotel support, villa stays, safari and coast extensions, gifting, errands, wellness, and carefully selected Nairobi experiences.

Can I book a private concierge before I arrive in Kenya?

Yes. Guests can make a request before arriving so the right options can be planned, sourced, and confirmed in advance. This is recommended for airport pickup, private dining, safari extensions, villas, meeting rooms, and important guest handling.

Can House of Access arrange airport pickup in Nairobi?

Yes. House of Access can source executive airport pickup, chauffeur movement, secure drivers, full day vehicles, and guest arrival support depending on the guest profile and level of privacy required.

Can you arrange a private driver in Nairobi?

Yes. House of Access can help source private drivers, executive chauffeurs, airport transfers, full day movement, luxury vehicles, and secure movement where required.

Can you help with secure movement for VIP guests?

Yes. For guests who require more privacy or protection, House of Access can source discreet movement, security drivers, executive protection support, and security aware transport through suitable providers.

Can House of Access arrange private dining in Nairobi?

Yes. House of Access can plan, source, and coordinate private dining, restaurant bookings, private rooms, business dinners, family dinners, romantic dinners, and client hosting in Nairobi.

Can you help choose the right restaurant for an important guest?

Yes. The right restaurant depends on the guest, purpose, timing, privacy needs, cuisine, budget, location, and mood. House of Access recommends based on fit, not just popularity.

Can House of Access plan a business dinner in Nairobi?

Yes. House of Access can support business dinners with restaurant sourcing, private room checks, menu coordination, transport, guest arrival planning, gifting, and confirmation.

Can you arrange meeting rooms or boardrooms in Nairobi?

Yes. House of Access can source private meeting rooms, boardrooms, serviced office spaces, hotel meeting rooms, and quiet business spaces with WiFi, printing, AV support, and professional reception where available.

Can House of Access help international executives visiting Nairobi?

Yes. House of Access can support international executives with airport pickup, hotels, dinner planning, meeting spaces, secure movement, errands, gifting, spa recovery, and short Nairobi experiences.

Can you help with guests coming for conferences or summits in Kenya?

Yes. House of Access can support summit delegates, speakers, investor visitors, and corporate guests with airport pickup, hotel support, private dinners, meeting rooms, Nairobi day plans, safari extensions, and coast extensions.

Can House of Access help law firms host foreign clients or visiting counsel?

Yes. House of Access can support law firms with the non legal side of client hosting, including private dining, transport, hotels, meeting rooms, gifting, and guest coordination for foreign counsel, investors, arbitration clients, and private clients.

Can House of Access support investors visiting Kenya?

Yes. House of Access can help investors and their hosts with executive transport, hotel support, private dining, meeting rooms, property viewing days, Nairobi experiences, and discreet guest handling.

Can you help diaspora guests visiting Kenya?

Yes. House of Access can support diaspora guests with family movement, restaurant planning, shopping, gifting, villa stays, safari, coast trips, errands, and Nairobi experiences that feel personal and properly handled.

Can House of Access plan a luxury safari from Nairobi?

Yes. House of Access can help source luxury safari lodges, safari operators, private vehicles, light aircraft transfers, Mara, Laikipia, Amboseli, Samburu, Tsavo, and other safari extensions depending on the guest’s timing and budget.

Can you arrange a private safari in Kenya?

Yes. House of Access can help source private safari options, including private vehicles, guides, lodges, camps, flights, and tailored itineraries for couples, families, executives, and high value guests.

Can House of Access arrange Diani, Watamu, Kilifi, or Lamu stays?

Yes. House of Access can help source coast resorts, private villas, beach houses, serviced villas, private chefs, airport transfers, boat experiences, and quiet coastal stays in Diani, Watamu, Kilifi, Lamu, and other coastal areas.

Can you arrange a private villa in Kenya?

Yes. House of Access can help source private villas for families, couples, executives, diaspora guests, and HNW travelers. The right villa depends on privacy, location, staffing, security, chef availability, beach access, and guest profile.

Can House of Access help with luxury villas in Diani or Lamu?

Yes. House of Access can help source low key high end villas, serviced homes, private beach properties, chef supported stays, and coastal extensions in Diani, Lamu, Kilifi, Watamu, and nearby areas.

Can you plan one free day in Nairobi for an international guest?

Yes. House of Access can plan a private Nairobi day based on the guest’s interests, timing, comfort level, and location. Options can include art, coffee, conservation, shopping, private dining, cultural experiences, spa recovery, golf, or a controlled Nairobi National Park morning.

What can a high value guest do in Nairobi that is not too touristy?

A high value guest can do a private art and coffee afternoon, a quiet Karen day, a curated design and shopping route, a golf day, a private dining experience, a conservation morning, a local food story, or a carefully guided market and fashion experience.

Can House of Access arrange cultural experiences in Nairobi?

Yes. House of Access can source cultural experiences that are thoughtful and controlled, including galleries, local design, food experiences, private studio visits, market experiences with a guide, heritage routes, and private dinners.

Can you arrange Gikomba or Toi Market visits for international guests?

Yes, but only when it fits the guest. Market visits should be guided, timed properly, handled with transport nearby, and built around fashion, culture, or discovery. It is not suitable for every executive or luxury traveler.

Can House of Access help with shopping and gifting in Nairobi?

Yes. House of Access can help with personal shopping, gifts, flowers, cakes, hampers, emergency clothing, hotel room surprises, corporate gifts, speaker gifts, and arrival gifts.

Can you help with last minute requests?

Yes, depending on timing and supplier availability. Same day requests may be possible for restaurants, transport, gifts, errands, wellness, and simple guest support. Larger requests such as villas, safari, security, or private dining need more notice.

How much notice should I give for a private concierge request in Kenya?

For a simple request, same-day review may be possible. Private dining, protected movement, villas, safari, coast extensions, corporate events, and important guest handling need more notice for stronger options and proper confirmation. Availability is never assumed before a supplier confirms it.

Does House of Access replace a hotel concierge?

No. House of Access can work alongside hotels as a private desk support layer for requests that need more sourcing, more follow up, or more customization. The hotel keeps the guest relationship while House of Access helps execute the request.

Can hotels partner with House of Access?

Yes. Hotels, villas, serviced apartments, and private properties can partner with House of Access to support guest requests beyond the room, including dining, transport, shopping, gifting, experiences, safari, coast, and private desk support.

Can real estate firms use House of Access for foreign buyers or tenants?

Yes. House of Access can support property buyers, luxury renters, investors, and relocation clients with airport pickup, viewing day movement, lunch planning, area orientation, hotel support, family errands, and lifestyle setup.

Can House of Access help with private client hosting?

Yes. House of Access can help hosts manage the details around important guests, including movement, private dining, hotels, gifts, meetings, experiences, and follow up coordination.

Is House of Access a travel agency?

No. House of Access is a private planning and sourcing desk, not a traditional travel agency. Travel may form part of a brief, but the work can also cover movement, dining, meetings, errands, gifting, stays, and guest coordination. Regulated travel services are supplied by appropriately licensed partners.

What is the difference between planning, sourcing, and execution?

Planning defines the brief, timing, priorities, budget, privacy, and recommended direction. Sourcing checks suitable suppliers, availability, current pricing, terms, and tradeoffs. Execution is live coordination after approval and is reserved for members, retained desks, hotel pilots, and selected briefs.

Can I only pay for planning and handle the booking myself?

Yes. Some clients only need planning. House of Access can give recommendations, what to ask, what to avoid, and how to proceed. If the client wants suppliers contacted or the request fulfilled, that moves into sourcing or execution.

Can House of Access handle full fulfillment?

Full execution is not part of every planning request. It may be approved for Access Circle members, retained desks, hotel pilots, and selected briefs. Where approved, the written scope states which confirmations, movement, guest instructions, changes, and live coordination House of Access will handle.

Does House of Access work with corporate teams?

Yes. House of Access supports corporate teams with guest hosting, executive visitors, private dinners, meeting rooms, transport, gifting, wellness, conference support, and international guest coordination.

Can House of Access support families visiting Kenya?

Yes. House of Access can help families with drivers, safe activities, restaurants, shopping, villas, safari, coast stays, family friendly experiences, errands, and guest support.

Can House of Access support romantic trips, proposals, or anniversaries?

Yes. House of Access can help plan private dinners, flowers, gifts, photography, proposal setups, hotel surprises, chauffeur movement, spa days, coast stays, and quiet luxury experiences.

Can House of Access support medical visitors or families coming for treatment?

Yes. House of Access can support non medical guest needs such as airport pickup, accommodation, family movement, errands, pharmacy runs, meals, wellness, and comfort coordination. Medical advice and treatment must come from licensed medical professionals.

Is Nairobi safe for high value travelers?

Many high value travelers visit Nairobi for business, leisure, diplomacy, investment, and safari. The experience is better when movement, timing, transport, and local support are planned properly. House of Access helps guests reduce avoidable friction and move with more control.

Should international guests use a private driver in Nairobi?

For important guests, executives, families, and first time visitors, a private driver is often the better option. It gives more control over timing, pickup, route, waiting, privacy, and guest comfort.

Can House of Access arrange wellness or spa recovery after a long flight?

Yes. House of Access can help source hotel spa appointments, massage, grooming, barber, salon, wellness recovery, and quiet rest day planning for executives, couples, and travelers.

Can House of Access arrange private chefs?

Yes. House of Access can help source private chefs for villas, private dinners, family meals, romantic evenings, corporate dinners, coast stays, and special occasions.

Can House of Access help with luxury errands?

Yes. House of Access can support errands such as gifts, flowers, cakes, shopping, forgotten clothing, document pickup, pharmacy support, SIM or eSIM guidance, grooming bookings, and hotel guest items.

Can House of Access support nightlife or casino requests?

Yes, where appropriate. House of Access can help with dinner, lounge, nightlife, casino, and safe return planning for guests who want an evening out. The recommendation depends on guest profile, safety, timing, and privacy.

Can House of Access support private aviation or charter requests?

Yes. House of Access can help source private aviation, light aircraft, safari flights, coast transfers, helicopter or charter options through suitable providers when the request requires it.

What information should I provide when making a request?

Share who the guest is, what they need, date, time, location, budget, privacy needs, number of guests, preferred style, urgency, and whether you want planning, sourcing, or full execution.

How does House of Access choose suppliers?

Suppliers are selected based on fit, availability, reliability, guest profile, location, privacy, service quality, payment terms, and risk. A popular option is not always the right option.

How do I book House of Access?

Submit a private request or book a short scope call. The first step is understanding the guest, the request, timing, budget, and the level of support required.

Planning Notes

Private concierge in Nairobi

House of Access is a private planning and sourcing desk for executives, investors, international guests, diaspora families, and private clients arriving in Nairobi. The desk clarifies the brief before recommending hotels, airport arrival support, drivers, meeting locations, dining, errands, or a Kenya extension. Clients receive current options, availability context, supplier terms, and a practical recommendation rather than a generic itinerary. Planning and sourcing are available by approved brief. Live coordination is reserved for members, retained desks, hotel pilots, and selected requests.

Executive guest support in Kenya

Executive guest support begins with the operating facts: arrival time, hotel area, meeting schedule, privacy requirements, transport standard, host responsibilities, and any client dinner or post-business plans. House of Access sources suitable movement, stay, meeting, and dining options and gives the host one clear planning view. This is designed for executive offices, law firms, investors, corporate teams, sponsors, speakers, and international partners who need an important visit planned without distributing the brief across many suppliers.

Private travel support across Kenya

A private Kenya brief may combine Nairobi business days with a safari, coast stay, villa, private dining, driver, wellness appointment, or family plan. House of Access researches suitable routes and suppliers based on the guest profile, available time, privacy, budget, and desired pace. The desk does not sell a fixed tour package. It gives the client properly sourced choices and identifies the licensed operator responsible where regulated travel services are required.

Hotel and villa guest desk support

Hotels, villas, serviced apartments, and private properties can use House of Access as a behind-the-scenes planning and sourcing desk for requests beyond the room. A guest request can be translated into a defined scope, current supplier options, commercial terms, timing, and a recommended route while the property keeps control of the guest relationship. White-label live execution is available only through an agreed hotel pilot or retained desk.

Private dining and client hosting in Nairobi

The right Nairobi dining plan depends on who is being hosted and why. House of Access considers privacy, location, traffic, cuisine, service style, room configuration, menu requirements, arrival sequence, transport, gifting, and the tone of the occasion. The desk can source options for investor dinners, board dinners, visiting counsel, executive hosting, family occasions, and private celebrations, then provide a concise recommendation before the client confirms the booking.

Safari and coast extensions

Guests can extend a Nairobi visit to the Maasai Mara, Laikipia, Amboseli, Diani, Watamu, Kilifi, Lamu, or another suitable destination. House of Access helps compare timing, transfers, flight or road options, lodge or villa fit, privacy, family needs, cancellation terms, and licensed operator responsibilities. The aim is a realistic extension that works around the main visit, not a rushed add-on.

Contact

For private, hotel, and corporate requests.

Email

scaleportint@gmail.com

WhatsApp

Private line opens with confirmed requests.

Operating base

Nairobi, Kenya. Supporting guests across Nairobi, Naivasha, Nanyuki, Maasai Mara, Diani, Watamu, Lamu, and wider Kenya by scope.

Client Policies

Clear terms before private work begins.

House of Access protects the client, the guest, the supplier network, and the desk process through written scope, planning fees, confirmed deposits, privacy rules, and clear supplier boundaries.

Submit a Request

Protection

How House of Access keeps requests controlled.

These policies apply to executive visitors, summit delegates, hotel guests, diaspora clients, companies, private dining, drivers, safari and coast extensions, and discreet lifestyle requests in Kenya.

01

Discovery and planning fees

A short discovery call can clarify the request, timeline, budget, and privacy level. Detailed sourcing, supplier contact, itinerary building, and option comparison begin only after the agreed planning fee is confirmed.

02

Scope before sourcing

Before paid work moves deeply, House of Access defines the request type, dates, guest profile, location, number of people, budget range, privacy level, support model, and expected deliverables.

03

Deposits and confirmations

Supplier bookings are not confirmed until the required client deposit has cleared and the supplier gives written confirmation. Availability and pricing can change before confirmation.

04

Fees and refunds

Planning, sourcing, urgency, and retainer fees are generally non-refundable once the related work begins. Supplier refunds depend on the supplier's own cancellation policy.

05

Privacy and discretion

Client names, guest details, company affiliations, hotel information, movement plans, voice notes, and request details are used only for service delivery and are shared with suppliers only when needed.

06

No raw card details

House of Access does not collect raw card details by WhatsApp, email, form, or phone. Card payments must move through secure payment links or approved payment gateways.

07

Supplier responsibility

House of Access plans, sources, compares, and checks options. Third-party suppliers such as hotels, drivers, lodges, restaurants, photographers, and operators are responsible for the services they directly deliver.

08

Execution is member-only

Execution means active follow-up, live confirmations, day-of adjustments, movement support, and hands-on coordination while a request is happening. This is reserved for Access Circle members, retained clients, hotel pilots, and approved private briefs.

09

Licensed safari and travel partners

For safari, tours, and licensed travel activities, House of Access works with properly licensed operators where required. The desk does not present itself as an unlicensed tour operator.

10

Delegate confidentiality

For summit delegates, speakers, sponsors, investors, embassy guests, and corporate teams, side meetings, movement, dinner plans, guest names, and daily schedules are handled discreetly by default.

11

Client obligations

Clients should provide accurate information, approve options within agreed timelines, communicate changes promptly, treat staff and suppliers respectfully, and avoid bypassing the agreed supplier process.

12

Content and public exposure

No client experience is photographed, filmed, posted, or used in marketing without consent. VIP handling and no-photo requests are respected when stated in the brief.

Payments

Secure links. Agreed amounts. No card details held by us.

House of Access does not collect or process payments on this website. After we discuss your request and agree the planning or sourcing fee, we send a secure Paystack payment link by WhatsApp or email for the exact amount agreed.

Card details are entered only on Paystack's secure, encrypted checkout. House of Access never sees or stores your card number, CVV, or PIN, and never asks for those details by message, email, form, or phone.

01

Scope agreed

We discuss the request and confirm the planning or sourcing fee in writing.

02

Link sent privately

You receive an official Paystack link by WhatsApp or email for that specific amount.

03

Pay on Paystack

Paystack processes supported local or international card and payment methods on its own checkout.

04

Receipt issued

House of Access issues a receipt for every confirmed payment. Supplier costs remain separate.

Security note

If anyone asks you to send card details directly to House of Access by message, email, form, or call, that is not us. Only pay through the official Paystack link sent after your scope is agreed.

Privacy Policy

Discreet handling of client and guest information.

House of Access collects only the information needed to understand, plan, source, compare, and support private requests in Kenya.

What we collect and why.

We may collect name, email, phone, WhatsApp number, country, company, client type, request details, dates, locations, guest count, budget range, privacy level, luxury level, voice note metadata, file metadata, payment status, and supplier check notes.

Use

Information is used for briefing, recommendations, supplier checks, confirmations, payment status, follow-up, and future preference handling.

Sharing

Details are shared with suppliers only where needed for delivery. We do not sell client data or publish client details without consent.

Deletion

Clients may request correction or deletion of personal data by contacting House of Access in writing.

Terms

Planning, sourcing, and member execution terms.

By engaging House of Access, a client accepts that detailed sourcing begins after written scope and planning fee confirmation. Execution support is reserved for members and approved private briefs.

Core terms.

House of Access is a private planning and sourcing desk. It handles requests through planning fees, written scope, client approvals, supplier checks, and secure payment links.

Planning fees

Planning and sourcing fees are required before detailed sourcing begins and are non-refundable once work starts.

Supplier bookings

Supplier bookings are subject to availability, deposits, cancellation terms, and written confirmation from the relevant supplier.

Member execution

Execution support means active live coordination after a plan is approved. It is reserved for Access Circle members, retained clients, hotel pilots, and approved private briefs.

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